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Eight builds. Each one deletes a specific job.

Nothing here is off-the-shelf software you rent a seat on. Each build is scoped to one problem, built for your business, then run and improved every month on a single flat plan.

01

AI chatbots

A chatbot trained on your own material, price lists, policies, product details, delivery terms, the answers you already give, that replies in your words and knows when to stop and pass the conversation to a person. It can sit on your website, in WhatsApp, in Instagram DMs, or inside the help desk you already use.

What it replaces

The same twenty questions typed out by hand every day. Enquiries that arrive at 9pm and sit unanswered until morning. The customer who gives up and asks a competitor instead because nobody was at a keyboard.

Where it stops

It is set up to say "I’ll pass this to the team" rather than invent an answer. Refunds, complaints, anything with money or a legal edge to it goes to a human by rule, not by chance.

What your plan covers

  • A bot trained on your documents, pages and FAQs, in your tone of voice
  • Escalation rules that hand specific topics straight to a person
  • Name, email and enquiry details captured into your inbox or CRM
  • Full conversation transcripts so you can see what people actually ask
  • Deployment to your website plus one messaging channel
  • An admin view for updating answers without touching code
  • Retraining as your prices, policies and products change

02

Workflow automation

Background processes that move information between the tools you already run. A form submission becomes a customer record, a folder, a draft quote and a calendar entry without anyone opening four tabs to make it happen. Invoices chase themselves. Reports arrive before you remember to ask.

What it replaces

Retyping the same details into a second system. Copying rows between spreadsheets. Remembering to follow up on day three, day seven and day fourteen. The admin hour that quietly attaches itself to the end of every job.

How it is kept honest

Every run is logged. If a step fails, it retries, and if it still fails you get told, automation that breaks silently is worse than no automation at all.

What your plan covers

  • Your current process written out step by step before anything is built
  • Triggers wired to the tools already in use, forms, email, sheets, accounting
  • Documents and quotes generated from your own templates
  • Scheduled follow-ups and reminders that fire without prompting
  • Error alerts and a readable log of every run
  • A written runbook for whoever looks after it
  • Monitoring, and repairs when a connected service changes

03

Live dashboards

One screen that shows the state of the business right now: jobs in progress, revenue this month against last, what is overdue, who is waiting on a reply, which channel the enquiries came from. It reads from your existing systems and updates itself.

What it replaces

The half-day at month end spent pulling numbers out of four places into a spreadsheet that is out of date by the time it is shared. Decisions made on a feeling because the real figure would take too long to find.

Built to be read on a phone

The layout works on a handset first. Checking last week’s numbers between jobs should not require sitting down at a desktop.

What your plan covers

  • The handful of numbers that actually drive decisions, agreed before the build
  • Live connections to your data, no manual exports or uploads
  • Date ranges, filters and comparisons against previous periods
  • A layout that reads properly on a phone as well as a monitor
  • Optional weekly or monthly summary emailed automatically
  • Separate views so staff see their part without seeing everything
  • New metrics added as the questions you ask change

04

CRM systems

A customer record built around your pipeline instead of someone else’s template. Enquiries land in one place, stages match how you actually sell, and the fields are the ones your team fills in, not thirty they ignore.

What it replaces

A shared spreadsheet that two people edit at once. A CRM that charges per seat for features nobody uses and hides your own data behind an export limit. The lead that went cold because it lived in one person’s inbox.

Your data stays yours

Your records are yours throughout, exportable in full at any time, in a format you can read. No per-seat fee that grows every time you hire, and nothing designed to make leaving expensive.

What your plan covers

  • Pipeline stages named after your process, not a generic funnel
  • Website and form enquiries captured straight into the record
  • Notes, tasks and reminders attached to each customer
  • Your existing contacts imported and de-duplicated
  • User accounts and permissions for the team, with no per-seat fee
  • Full export whenever you want it
  • Ongoing changes as your pipeline and team change

05

Mobile apps

An app for the people who are not sitting at a desk, engineers on site, drivers on a round, staff on a shop floor, or customers who would rather tap an icon than find a bookmark. Built once and released to both the App Store and Google Play.

What it replaces

Paper job sheets photographed and emailed in at the end of the day. WhatsApp threads doing the work of a booking system. A website squinted at on a cracked screen in the rain because there was never a proper app.

Works when the signal does not

Anything used in the field is built to keep working offline and sync when a connection comes back. A form that loses a morning’s work in a car park is worse than the clipboard it replaced.

What your plan covers

  • One app built for both iPhone and Android from a single codebase
  • Store submission handled, on developer accounts in your name
  • Offline use with sync once a connection returns
  • Push notifications for jobs, bookings, updates or reminders
  • Camera, location and file upload where the job needs them
  • Connection to the dashboard, CRM or automations you already run
  • Updates released as the operating systems and your process change

06

Marketing systems

The machinery behind getting found and following up: a fast website that turns visitors into enquiries, email sequences that run themselves, and content drafted from your own material rather than invented from nothing. Every enquiry tracked back to where it came from.

What it replaces

The newsletter that was going to go out monthly and went out twice. Leads that arrive and then sit for a week. Ad spend defended with a guess because nobody can say which channel actually produced the work.

Written by you, drafted by the system

The drafting is automated; the sending is not. Nothing goes out under your name without a person approving it, the fastest way to damage a brand is to let a machine publish unsupervised.

What your plan covers

  • A fast, mobile-first site built to turn visitors into enquiries
  • Enquiry forms wired straight into your CRM or inbox
  • Automated follow-up sequences with approval before anything sends
  • Drafts for email, social and blog posts from your own material
  • Source tracking so you can see which channel produced the work
  • Technical SEO, page speed and structured data handled properly
  • Ongoing edits and new pages as the business changes

07

AI call handling

A voice agent that answers the phone when nobody else can: on the third ring, after hours, while every person is already on a call. It takes the booking, gives the quote where the price is known, sends the confirmation and logs the call, in your business’s name, with your diary in front of it.

What it replaces

The calls that go to voicemail and never get returned. A receptionist doing the same five conversations forty times a day. The customer who rings a competitor because you picked up second.

Knows when to stop

Anything it cannot answer, and anything that sounds like a complaint, a vulnerable caller or a decision with money on it, is handed straight to a person with a summary of the call so far. It never bluffs.

What your plan covers

  • A number that answers 24 hours a day, or only when you cannot
  • Bookings, reschedules and cancellations against your real diary
  • Quotes from your own price list, with anything unusual passed on
  • Confirmations by text or email the moment the call ends
  • Every call transcribed, summarised and logged to your CRM
  • Hand-off to a person, with context, whenever it should
  • Tuned every month from the calls it actually took

08

Online ordering

Orders taken on your own website rather than through a marketplace keeping a fifth of every sale. A menu or catalogue that is yours to change, payment that lands in your account, pickup or delivery slots, and the kitchen, counter or warehouse told the instant an order arrives.

What it replaces

Commission on every order to an app that also lists your competitors. Phone orders scribbled on a pad. A spreadsheet of stock that is right until the first sale of the day.

Yours, not rented

Customers, order history and reviews stay with you. If you ever stop, you take the lot with you, there is no platform between you and the people who buy from you.

What your plan covers

  • Ordering built into your own site, on your own domain
  • Menu or catalogue you can edit yourself, with options and extras
  • Card payment through your own Stripe or SumUp account
  • Pickup, delivery and table-order flows with time slots
  • Kitchen or dispatch screen and printed tickets where needed
  • Stock counts that update as orders land
  • Repeat-order accounts and order history for customers

You have no idea what AI is capable of.

AI can read, listen, reason across data, understand context, spot patterns and take action across the systems your business already uses. It can turn hours of manual work into seconds, surface insights people miss and connect decisions directly to execution.

The real opportunity isn’t using AI for one task. It’s building a business that thinks and moves differently because of it.

Describe the task See the process

Currently taking on new projects.

Tell us what the task looks like today. You will get a straight answer on scope, timeline and which plan fits.

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